Contact us
Email [email protected]. Include the app version, device model, operating system version, and the steps that led to the issue. Screenshots are welcome when they do not contain private information.
Before you write
- Update Söz and your operating system to the latest available version.
- Close and reopen the app. If a widget is stale, open Söz once and return to the Home Screen.
- Check notification, Photos, and iCloud permissions in system settings if the related feature is not working.
- Do not delete the app before contacting us if preserving unsynced progress is important.
Privacy and data requests
For privacy questions or data requests, use the same address with “Privacy” in the subject. Söz has no user accounts, so include only the minimum context needed. Never send your Apple ID password, verification codes, or payment details.
Questions? Write to us
Email Söz support